CAD/CAM Specialist

  • Prácu ponúka (potencionálny zamestnávateľ):
    FONA Dental s. r. o. - IČO: 45691118
  • Pracovná pozícia:
    Dentist, Dental Technician, Dental Hygienist, Dental assistant
  • Miesto výkonu práce:
    Ševčenkova 34, Petržalka, Slovakia, Bratislava
  • Región, v ktorom je pracovná ponuka platná:
    Bratislava
  • Kategórie, do ktorých pracovná ponuka patrí:
    Medicine & Social Care
  • Ponuka zadaná dňa:
    12. júna 2018

Informácie o pracovnom mieste

Miesto práce
Ševčenkova 34, Petržalka, Slovakia
Bratislava

Ponúkaný plat (brutto)
from EUR 1 300 plus annual bonus based on experience

Druh pracovného pomeru
full-time

Náplň práce, informácie o pracovnom mieste
Committed to excellence, we are currently looking for a high-quality individual to join our team as CAD/CAM Specialist.

Location: FONA Headquarters in Bratislava, Slovakia

Purpose of the role:
1. Strengthen our technical customer service team and support customers worldwide with any clinical/technical CAD/CAM requests:
- Clinical Support of CAD/CAM /approx. 60%/
- Technical support of CAD/CAM /approx. 30%/
- Technical support of all FONA products /approx. 10%/
2. Provide excellent customer service in the process of clinical/technical and training support for CAD/CAM Side Chair product system.
3. The position is a key stakeholder and initial point of contact for CAD/CAM customers in delivering clinical/technical support and trainings for application and hardware related equipment issues.

Responsibilities:
? Handle inbound/outbound telephone calls and emails/tickets from customers worldwide regarding clinical/technical CAD/CAM and other FONA products or cases.
? Support basic and advanced troubleshooting of products
? Direct online/onsite support of our distribution partner technicians and final customers
? Provide clinical and technical training and support to our distribution partners and final customers
? Follow up on open cases to ensure every case is progressing to resolution.
? Drive and develop the clinical/technical support activities together with the sales team
? Continuously support development of CAD/CAM product providing structured feedback to all stakeholders
? Development and maintenance of CAD/CAM training documentations
? Daily Communication in English

Iné výhody
- Fast growing organization and exciting new brand in the dental industry
- The opportunity to work in a global environment with different cultures
- Challenging work environment
- Professional development
- Highly motivated team members with professional approach

Spoločnosť, pre ktorú je pozícia obsadzovaná
FONA Dental is a rapidly growing global company specializing in production, sales and service of dental equipment. As a member of Sirona Group, leading global dental equipment producer, FONA is currently establishing its global headquarters in Bratislava. We are a young, dynamic company searching for highly motivated individuals willing to join our growing team. For more information about our company, please visit our web page www.fonadental.com

Požiadavky na zamestnanca

Požadované vzdelanie
- Follow-up/Higher Professional Education
- University education (Bachelor's degree)
- University education (Master's degree)

Počet rokov praxe
1

Osobnostné predpoklady, ďalšie požiadavky
? Education in relevant dental laboratory/technical field ( Dental Laboratory Technician or dental background with practical experience is an advantage)
? Minimum of 1 year experience in dental clinical, laboratory environment
? Familiarity with dental CAD/CAM technologies
? Familiarity with dental lab techniques of milling, dental anatomy and terminology
? Highly interested in digital dental technologies
? Awareness, ideally gathered work experience abroad or within an international corporate environment
? Strong customer focus
? Excellent verbal communication skills
? Hands-on approach and comfortable with working in a small but growing team
? Analytical skills
? Team player
? Available to travel across the globe
? Business fluency in English /written and verbal/ is a must, any other language skills beneficial
? MS Office

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti
FONA Dental is a rapidly growing global company specializing in production, sales and service of dental equipment. As a member of Sirona Group, leading global dental equipment producer, FONA is currently establishing its global headquarters in Bratislava. We are a young, dynamic company searching for highly motivated individuals willing to join our growing team. For more information about our company, please visit our web page www.fonadental.com

Hlavná oblasť pôsobenia spoločnosti
Other unlisted areas

Informácie o výberovom konaní
If you are interested in this position, please send your CV to job@fonadental.com. Please note that we will contact only applicants meeting the stated requirements.

Adresa spoločnostiFONA Dental s. r. o.



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